How to disable or remove Copilot in Office 365 Personal

Anonymous
2024-11-01T21:08:30+00:00

Since the latest Office 365 Personal update Version 2410 (Build 18129.20116) Copilot Draft has been enabled in Word, which I don't want.

I have not checked in other Office 365 programs to see if Copilot is enabled.

How do I disable or better, remove Copilot for Office 365 Personal?

Noting that Office 365 Personal does not have access to the Microsoft Edge admin centre from a personal email address.

Why doesn't Microsoft allow the User to decide whether to opt in to enable Copilot, then automatically enabling Copilot, and making it difficult for the User to disable or remove it!

Microsoft 365 and Office | Install, redeem, activate | For home | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2025-01-09T09:01:44+00:00

A short update to include the following from a chat session (after moving through 3 operators) which is interesting to say the least. My question was asking which of the email (with the $159 renewal figure) and the details in my account (with the $109 renewal figure) was correct.

once your subscription is due, you will be charged $159 for the updated subscription with many new features. However, we understand you prefer the classic version, and that is possible. I have spoken to many customers with the same concern. You can contact us before your subscription is due, and we will process the renewal for the classic version at $109. The email you received is correct; it serves as a notification for Microsoft 365 subscribers, but you can remain on the classic version.

Was this answer helpful?

10+ people found this answer helpful.
0 comments No comments

55 additional answers

Sort by: Most helpful
  1. Anonymous
    2024-11-02T07:17:48+00:00

    Hello StephenPetrie,

    Welcome to the Microsoft Community.

    Microsoft has recently been experimenting with new Microsoft 365 subscriptions (including the AI tool Copilot) to meet the needs of different users. As a result users in some areas may notice some changes to Microsoft 365 with Copilot being added to Microsoft 365.I fully understand the inconvenience this may cause, especially for some users who do not expect to use this AI feature.

    If you prefer to use Microsoft 365 apps without Copilot at all. Please refer to the following to try to switch back to your old subscription.

    • Visitaccount.microsoft.com/services.
    • Select the Microsoft 365 Personal subscription you have and select “Manage”.
    • Select “Unsubscribe”.
    • View “Switch to a subscription that suits you better” and select “Microsoft 365 Personal Classic”.
    • After following the instructions to complete your subscription. Your subscription will automatically renew to Classic when its existing subscription expires.

    The following substitutions have helped some users solve the problem (rollback to a previous version).

    Remove Copilot from Word - Microsoft Community

    I hope this is useful and please feel free to ask any questions.

    Best regards,

    Ian - MSFT | Microsoft Community Support Specialist

    Was this answer helpful?

    20+ people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2024-11-05T05:41:23+00:00

    Unfortunately this is not practical in addition to being very time consuming. Microsoft really needs to provide the ability to disable this within office 365.

    Was this answer helpful?

    20+ people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2024-11-05T08:48:23+00:00

    Hi Ian, has this method been removed? Now it appears there is only cancel, when you hit cancel there is only "I dont my subscription" and "I want to keep my benefits". There is no “Switch to a subscription that suits you better”.

    I am in Australia if that matters.

    What is the safe way to remove this unwanted extra subscription?

    thanks

    Was this answer helpful?

    20+ people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2024-11-02T09:50:52+00:00

    I, too, want to remove Copilot. The link provided does not help at all. If I remove Microsoft Word and download another Microsoft Word program will that remove Copilot? Copilot is interfering with my work! Help!

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments No comments