Microsoft Subscriptions page does not load for days - Something went wrong on our end. Give it a few minutes, then try again. TraceID: XLnFXFNKWECvd11K.9.79

Anonymous

I am not able to look at my subscriptions. I have tried the past threads on this which have no resolution. I have tried talking to Microsoft support, who told me that I was required to wait 48 hours and try again. But it has been weeks, and this is not going away. Is it possible to talk to someone at Microsoft who can fix the error? This is on their server backend.

URL: https://account.microsoft.com/services

error:
Something went wrong on our end. Give it a few minutes, then try again.

TraceID: XLnFXFNKWECvd11K.9.79

Screenshot:

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

123 answers

Anonymous

2024-11-22T20:34:01+00:00

Fixed, finally.
Was this answer helpful?

0 comments No comments
Anonymous

2024-11-22T23:55:14+00:00

Fixed for me as well. Won’t be paying Microsoft for anything going forward though.
Was this answer helpful?

0 comments No comments
Anonymous

2024-11-23T03:27:15+00:00

Mine is finally working as well. Took them long enough.
Was this answer helpful?

0 comments No comments
Anonymous

2024-11-23T07:07:44+00:00

Mine is also, finally, working. I hope we get some extra months allocated for the inconvenience.
Was this answer helpful?

0 comments No comments
Anonymous

2024-12-13T01:34:49+00:00

This happenning to me.

Seems to be fixed for others now. Its been down for 3 days. The link provided does not take me to where it says it does

Go to with Microsoft account:https://support.microsoft.com/en-us/home/contact?SourceApp=smc2&ContactUsExperienceEntryPointAssetId=account.microsoft.com

I can't install any software. Help please

Thanks

John
Was this answer helpful?

0 comments No comments