Microsoft Subscriptions page does not load for days - Something went wrong on our end. Give it a few minutes, then try again. TraceID: XLnFXFNKWECvd11K.9.79

Anonymous
2024-10-04T14:48:29+00:00

I am not able to look at my subscriptions. I have tried the past threads on this which have no resolution. I have tried talking to Microsoft support, who told me that I was required to wait 48 hours and try again. But it has been weeks, and this is not going away. Is it possible to talk to someone at Microsoft who can fix the error? This is on their server backend.

URL: https://account.microsoft.com/services

error:
Something went wrong on our end. Give it a few minutes, then try again.

TraceID: XLnFXFNKWECvd11K.9.79

Screenshot:

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

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  1. Anonymous
    2024-11-22T17:19:10+00:00

    I just checked also and works for me now too! I hope it stays fixed!

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  2. Anonymous
    2024-11-22T17:11:06+00:00

    me too!

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  3. Anonymous
    2024-11-22T17:02:31+00:00

    Amazingly, I logged in today, and the problem has FINALLY been fixed:

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  5. Anonymous
    2024-11-22T16:53:18+00:00

    I have been checking every few days and as of this morning, I can see the status of my Microsoft 365 account. It looks like they may have fixed the problem. (I had recently purchased a new code using the AAFES Veterans Day Sale and was able to enter it online as I have done for the past several years. My account is now good thru April 2027. I had not planned to stack another renewal this time but went ahead to ensure it works correctly.)

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