This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
I am not able to look at my subscriptions. I have tried the past threads on this which have no resolution. I have tried talking to Microsoft support, who told me that I was required to wait 48 hours and try again. But it has been weeks, and this is not going away. Is it possible to talk to someone at Microsoft who can fix the error? This is on their server backend.
URL: https://account.microsoft.com/services
error:
Something went wrong on our end. Give it a few minutes, then try again.
TraceID: XLnFXFNKWECvd11K.9.79
Screenshot:
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Same exact issue on my end, including the API URL.
Yes, under every possible circumstance of browser, OS, cookies, incognito, doesn't matter, that error displays. It gives the same error, or sometimes trace ID changes. That tells me that the error is solidly on Microsoft's server side, and someone from Microsoft's team who runs that web site needs to go fix it. How do I actually get a person who works on the database and code of this site to go fix this?
the API that's failing is at: https://account.microsoft.com/services/api/subscriptions-and-alerts?excludeWindowsStoreInstallOptions=false&excludeLegacySubscriptions=false
Console shows what's happening with the microsoft server responding as "400 Bad Request" to the API that this needs to use:
Yiu mean you cannot access this in your unknown web browser, even when using a private browsing page?