Microsoft Subscriptions page does not load for days - Something went wrong on our end. Give it a few minutes, then try again. TraceID: XLnFXFNKWECvd11K.9.79

This worked for me. I was able to enter the Product Code from under the scratch-off on the Military Appreciation Edition Microsoft 365 card. My order history even shows the added subscription. I still cannot access the Manage Subscription section. I get the same error everyone else has been having; however, the renewal reminder has disappeared in my Microsoft 365 apps.

Been trying for weeks and have the same issue. I've tried 5 computers, 3 PC, 1 Mac, 1 Linux, multiple browsers, Home, Pro and workstation versions of WIN11.

Honestly I think it is an integration issue. One thing that popped up recently on my mobile 365, was that I could not open a Word document because I was not allowing all my 365 to share information, which made no sense since my settings were set to sharing information. I think they are trying to get AI integration and data mining across all platforms and versions of platforms, even things that have been in place for a decade, and it is no going well for them.

$100 says if I deleted all my windows accounts and information, and started from scratch, as if I was just born today, it would work fine. But since I've been around since dialup internet and the first version of hotmail, my stuff is not integrating properly. Just my pained and annoyed opinion. -MB

This is NOT A FIX. For a small percentage of users who luck in to this particular PC configuration, there might be a way for them to do the subset of actions they were trying to do in Windows rather than the web page, but certainly you cannot "manage your subscription" here. This issue is NOT FIXED.

All, please keep in mind that Microsoft reads these, and then their techs send people to these posts and claim "look it's fixed there's no problem" - which is FALSE.

Thank you so very much. This worked for me. I have spent hours trying to connect with Microsoft support. I really appreciate your help. Hope Microsoft gets their act together and fix this problem!!

🙏🏼 thank you!!!!

Those Window settings used to show Game Pass expiry date but that stopped recently too, and there's no redeem or anything similar just a link to the broken subscription web page

The only remaining way to show Game Pass expiry date was in the settings of the Game Pass app - buts thats now broken on my system and wont launch - so this serious issue is equally 365 and Game Pass at the moment

Until problems get mentioned on news & websites etc they dont get fixed, there's no real way to report them as the feedback hub is a waste of time.