Microsoft Subscriptions page does not load for days - Something went wrong on our end. Give it a few minutes, then try again. TraceID: XLnFXFNKWECvd11K.9.79

Anonymous
2024-10-04T14:48:29+00:00

I am not able to look at my subscriptions. I have tried the past threads on this which have no resolution. I have tried talking to Microsoft support, who told me that I was required to wait 48 hours and try again. But it has been weeks, and this is not going away. Is it possible to talk to someone at Microsoft who can fix the error? This is on their server backend.

URL: https://account.microsoft.com/services

error:
Something went wrong on our end. Give it a few minutes, then try again.

TraceID: XLnFXFNKWECvd11K.9.79

Screenshot:

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

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  1. Anonymous
    2024-11-10T16:35:12+00:00

    Please solve this issue. I have tried repeatedly to gain acess and it still does not respond.

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  2. Anonymous
    2024-11-10T15:59:37+00:00

    This issue has been ongoing for over 5 weeks. Where is Microsoft in this? How about an update or resolution?

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  3. Anonymous
    2024-11-10T02:02:11+00:00

    I just came across this thread and I’m on over a month with this issue and still ongoing as well.

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  4. Anonymous
    2024-11-09T20:56:31+00:00

    When can someone answer the question and fix the problem so I can share with a family member?

    TraceID: l2/Nb3QhJUWPyqTu.88.67

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  5. Anonymous
    2024-11-09T10:21:56+00:00

    I have a similar problem. I'm trying to stop my Xbox subscription but I can't. I can't remove my card either saying that i have existing subscription. The only way is to cancel my card which is not practical for me because of subscription in other services.

    Microsoft please fix this. I've been charged subscription which I don't use for 3 months. This is outright theft!!!!

    Screenshot from Microsoft Subscription Page

    Screenshot from link from Xbox Cancel Recurring subscription page

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