This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
I am not able to look at my subscriptions. I have tried the past threads on this which have no resolution. I have tried talking to Microsoft support, who told me that I was required to wait 48 hours and try again. But it has been weeks, and this is not going away. Is it possible to talk to someone at Microsoft who can fix the error? This is on their server backend.
URL: https://account.microsoft.com/services
error:
Something went wrong on our end. Give it a few minutes, then try again.
TraceID: XLnFXFNKWECvd11K.9.79
Screenshot:
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
This is not resolved. I am still getting the same error message when clicking on Services & Subscriptions. Did you do anything else to resolve this?
Can confirm - it does now seem to be fixed
I have just redeemed an MS335 Family Code at office.com/setup.
Since then, all Microsoft subscriptions are visible again.
This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
Comments have been turned off. Learn more
Connection does not have anything to do with the issue. This issue has been going on for almost 2 months and Microsoft has admitted on a few occasions that they were aware of it and that they thought they fixed it to find out they did not. They also said that they do not know when it will be fixed and when I spoke to them last they thought it has to do with their new release.