This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
I am not able to look at my subscriptions. I have tried the past threads on this which have no resolution. I have tried talking to Microsoft support, who told me that I was required to wait 48 hours and try again. But it has been weeks, and this is not going away. Is it possible to talk to someone at Microsoft who can fix the error? This is on their server backend.
URL: https://account.microsoft.com/services
error:
Something went wrong on our end. Give it a few minutes, then try again.
TraceID: XLnFXFNKWECvd11K.9.79
Screenshot:
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Same exact issue on my end, including the API URL.
@Microsoft, can we get an SRE who works on https://account.microsoft.com and the actual site shown above to check out this thread and investigate your server/DB/API? Thank you.
Something went wrong on our end. Give it a few minutes, then try again. TraceID: 1lNdhF188U6/Pb0H.13.71
I have tried Microsoft contact land line 3 times. First time got a live voice, who was supposed to transfer me to tech support. I get the music for about 4 or 5 minutes, then silence. Me saying HELLO, Hello, HELLO. Music comes back on for about a minute then beep beep beep... hung up on me.
Looked at my request history and what do you know
Microsoft 365 family couldn't load current subscriptions...(#7053122453)
Service request closed•10/1/2024 at 11:03 AM Microsoft 365 family couldn't load current subscriptions.
New request to call back, I am still waiting...Services and subscriptions will not open (#7053966812) Service request opened.
This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
Comments have been turned off. Learn more
Yiu mean you cannot access this in your unknown web browser, even when using a private browsing page?