Microsoft Subscriptions page does not load for days - Something went wrong on our end. Give it a few minutes, then try again. TraceID: XLnFXFNKWECvd11K.9.79

Anonymous
2024-10-04T14:48:29+00:00

I am not able to look at my subscriptions. I have tried the past threads on this which have no resolution. I have tried talking to Microsoft support, who told me that I was required to wait 48 hours and try again. But it has been weeks, and this is not going away. Is it possible to talk to someone at Microsoft who can fix the error? This is on their server backend.

URL: https://account.microsoft.com/services

error:
Something went wrong on our end. Give it a few minutes, then try again.

TraceID: XLnFXFNKWECvd11K.9.79

Screenshot:

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

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  1. Anonymous
    2024-11-10T22:03:29+00:00

    Yeah, there, Twitter (X) was big on that with me last night and assured me that they were aware there was a problem last month, but it has been resolved but yet they’re online Support says they’re aware they’re still an issue and they have no idea when they’re gonna fix it, but a different rep told me there was no issue just to clear my cookies and everything. I told them they have me about to just be done with Microsoft all altogether.

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  2. Anonymous
    2024-11-10T21:15:51+00:00

    I would say this getting a little ridicules. Can't invite the wife or kids to the family account. So it appears the only choice is to buy another subscription for each of them or ????

    Common Microsoft. You can do better. There is no one providing any support from MS - other than clear cookies and cache....

    Real disappointed

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  3. Anonymous
    2024-11-10T16:35:12+00:00

    Please solve this issue. I have tried repeatedly to gain acess and it still does not respond.

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  4. Anonymous
    2024-11-10T15:59:37+00:00

    This issue has been ongoing for over 5 weeks. Where is Microsoft in this? How about an update or resolution?

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  5. Anonymous
    2024-11-10T02:02:11+00:00

    I just came across this thread and I’m on over a month with this issue and still ongoing as well.

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