TPM event logger error after cpu swap, Event id 86

Arun Kandasamy 131 Reputation points
2021-09-02T14:44:56.32+00:00

I just swapped out my cpu, my previous chip had died and just received my replacement, both 5950x, Upon boot I received " New cpu installed, fTPM/PSP NV corrupted" and it asked me to reset, which I did, now im receiving the following error:

SCEP Certificate enrollment initialization for Local system via https://AMD-KeyId-578c545f796951421221a4a578acdb5f682f89c8.microsoftaik.azure.net/templates/Aik/scep failed:

GetCACaps
GetCACaps: Not Found
{"Message":"The authority \"amd-keyid-578c545f796951421221a4a578acdb5f682f89c8.microsoftaik.azure.net\" does not exist."}
HTTP/1.1 404 Not Found
Date: Thu, 02 Sep 2021 14:27:28 GMT
Content-Length: 121
Content-Type: application/json; charset=utf-8
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000;includeSubDomains
x-ms-request-id: d623448f-ee97-4ff8-a54c-c552e6a999be

Method: GET(203ms)
Stage: GetCACaps
Not found (404). 0x80190194 (-2145844844 HTTP_E_STATUS_NOT_FOUND)

How can I fix this?

Windows for business | Windows Client for IT Pros | User experience | Other

94 answers

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  1. Maison da Silva 8,151 Reputation points MVP
    2022-06-18T22:55:17.357+00:00

    I updated to new bios and I still see the same issue.
    Update AMD AM4 AGESA V2 PI 1.2.0.7.

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  2. Ronald Aigner 21 Reputation points
    2021-11-02T20:25:02.967+00:00

    Hi,
    my team is investigating the cert not found issue. Could one of the people experiencing the issue file a feedback item through feedback hub and use "Security & Privacy" as category and "Device Security" or "Windows Device Security" as sub-category?
    This will collect some additional information about the TPM and help us analyze why this issue occurs.

    Thank you, Ron.

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  3. Ben Jamin 11 Reputation points
    2021-10-25T04:31:17.847+00:00

    143236-error-amd-event-log.png

    Same happening here.

    Os : Windows 10 Build 19043.1288
    Cpu : Amd Ryzen 5800x,
    Motherboard : B450 mortar max - bios version : 7B89v2C

    SCEP Certificate enrollment initialization for WORKGROUP\DESKTOP-HV1J4J9$ via https://AMD-KeyId-578c545f796951421221a4a578acdb5f682f89c8.microsoftaik.azure.net/templates/Aik/scep failed:

    GetCACaps
    GetCACaps: Service Unavailable.
    HTTP/1.1 503 Service Unavailable.
    Date: Wed, 13 Oct 2021 17:41:06 GMT
    Content-Length: 0

    Method: GET(3266ms)
    Stage: GetCACaps
    Service unavailable (503). 0x801901f7 (-2145844745 HTTP_E_STATUS_SERVICE_UNAVAIL)

    SCEP Certificate enrollment initialization for WORKGROUP\DESKTOP-HV1J4J9$ via https://AMD-KeyId-578c545f796951421221a4a578acdb5f682f89c8.microsoftaik.azure.net/templates/Aik/scep failed:
    GetCACaps
    GetCACaps: Not Found
    {"Message":"The authority \"amd-keyid-578c545f796951421221a4a578acdb5f682f89c8.microsoftaik.azure.net\" does not exist."}
    HTTP/1.1 404 Not Found
    Date: Tue, 12 Oct 2021 21:10:32 GMT
    Content-Length: 121
    Content-Type: application/json; charset=utf-8
    X-Content-Type-Options: nosniff
    Strict-Transport-Security: max-age=31536000;includeSubDomains
    x-ms-request-id: 81bc98eb-8d3b-40b4-af56-e6c4677567be
    Method: GET(250ms)
    Stage: GetCACaps
    Not found (404). 0x80190194 (-2145844844 HTTP_E_STATUS_NOT_FOUND)

    SCEP Certificate enrollment initialization for WORKGROUP\DESKTOP-HV1J4J9$ via https://AMD-KeyId-578c545f796951421221a4a578acdb5f682f89c8.microsoftaik.azure.net/templates/Aik/scep failed:

    GetCACaps

    Method: GET(0ms)
    Stage: GetCACaps
    The server name or address could not be resolved 0x80072ee7 (WinHttp: 12007 ERROR_WINHTTP_NAME_NOT_RESOLVED)

    Edit - Since I disabled ftpm in bios, I have seen no more of those errors ^.

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  4. Filip Uttke 11 Reputation points
    2021-10-16T11:45:16.183+00:00

    Got the same issue, random crashes every day same error message as mentioned above.
    Motherboard: ROG STRIX B450-F GAMING
    CPU: AMD Ryzen 2600
    GPU: AMD Raden 5700 XT
    OS: Windows 11, build 22468.1000

    All drivers are up to date.
    Think i'll have to go back to Windows 10 because this is unbearable.
    Please Microsoft pay attention to this issue if you want poeple to adopt your new OS.

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  5. Decibel 11 Reputation points
    2021-10-12T16:40:55.087+00:00

    Same here...
    Windows 10.0.19042
    Motherboard: Msi B450 Tomahawk with up to date BIOS
    Ryzen 5 2600
    AMD RX Vega 64
    2666mhz Ballistix RAM

    SCEP Certificate enrollment initialization for WORKGROUP\ANDERSENMASTERP$ via https://AMD-KeyId-578c545f796951421221a4a578acdb5f682f89c8.microsoftaik.azure.net/templates/Aik/scep failed:

    GetCACaps
    GetCACaps: Not Found
    {"Message":"The authority \"amd-keyid-578c545f796951421221a4a578acdb5f682f89c8.microsoftaik.azure.net\" does not exist."}
    HTTP/1.1 404 Not Found
    Date: Tue, 12 Oct 2021 16:26:14 GMT
    Content-Length: 121
    Content-Type: application/json; charset=utf-8
    X-Content-Type-Options: nosniff
    Strict-Transport-Security: max-age=31536000;includeSubDomains
    x-ms-request-id: 4a93b68f-1f9f-414c-9f9e-db344785a558

    Method: GET(750ms)
    Stage: GetCACaps
    Not found (404). 0x80190194 (-2145844844 HTTP_E_STATUS_NOT_FOUND)

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    2 people found this answer helpful.
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