TPM event logger error after cpu swap, Event id 86

Arun Kandasamy 131 Reputation points
2021-09-02T14:44:56.32+00:00

I just swapped out my cpu, my previous chip had died and just received my replacement, both 5950x, Upon boot I received " New cpu installed, fTPM/PSP NV corrupted" and it asked me to reset, which I did, now im receiving the following error:

SCEP Certificate enrollment initialization for Local system via https://AMD-KeyId-578c545f796951421221a4a578acdb5f682f89c8.microsoftaik.azure.net/templates/Aik/scep failed:

GetCACaps
GetCACaps: Not Found
{"Message":"The authority \"amd-keyid-578c545f796951421221a4a578acdb5f682f89c8.microsoftaik.azure.net\" does not exist."}
HTTP/1.1 404 Not Found
Date: Thu, 02 Sep 2021 14:27:28 GMT
Content-Length: 121
Content-Type: application/json; charset=utf-8
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000;includeSubDomains
x-ms-request-id: d623448f-ee97-4ff8-a54c-c552e6a999be

Method: GET(203ms)
Stage: GetCACaps
Not found (404). 0x80190194 (-2145844844 HTTP_E_STATUS_NOT_FOUND)

How can I fix this?

Windows for business | Windows Client for IT Pros | User experience | Other

94 answers

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  1. GoldenVenom 26 Reputation points
    2022-01-26T23:27:37.337+00:00

    Long time no comment of me, but since i still get notifications that here get commented a fast update: 5800x on a x570. Win11 21H2(Build 22000.469 but even with previous versions, no problem)
    The error still occures in the event viewer, SCEP. But! I'm in Beta branch, and got no issues so far. No restarts, no crashes. If ther is anything that don't work, it's more of a beta-problem than a processor/tpm problem.
    I didn't changed anything, no settings, nothing. So as long as it works, ill stick with it until AM5 will get his release.

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  2. Giuseppe_Vellucci 6 Reputation points
    2022-01-19T20:01:34.25+00:00

    Just for reference, I installed a discrete TPM and the error is gone. Definitely an AMD fault.

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  3. Paul Haywood 26 Reputation points
    2022-01-18T11:20:15.57+00:00

    I was having the same problems, SCEP faults and WHEA errors, with windows 11 and 10.
    Someone told me that there is a problem with the processors and the solution given to me was as follows:

    Disable Core Performance Boost

    Set Power Supply Idle to Typical

    I also use Insider Preview Dev version of Windows 11.

    I have had no errors since changing the bios settings, can't say if this works with everyone, but give it a try.

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  4. Yves Geiser 21 Reputation points
    2022-01-15T16:37:17.617+00:00

    I'll switch back to Windows 10 and I suggest to do this as well. Even freeze's are random, this is bad for any M.2 drive on the long run.

    Looks that no one really cares about that issue.

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  5. Yves Geiser 21 Reputation points
    2022-01-10T07:38:26.957+00:00

    Hello,

    I did exactly what you described.

    1. I verified my ASUS BIOS that UEFI is set and CSM is off. Also I cleared the keys and verified that the TPM of the processor is set and not descret. (AMD 5800x)
    2. I verified the steps you explained and ran the wizard to be really sure. This caused a reboot and enforced that I verify myself during login with authenticator etc.. See the attachments. I also checked if the device manager shows the TPM 2.0 Module.
    3. So all looks good but I still get those error messages.

    Either AMD is not able and something is wrong on my CPU die or I really consider to throw Windows 11 out of the window to be honest. Microsoft needs to talk with hardware manufactures and agree on a simple process but this is a pain. I am a professional on IT and even I fail.... what is MS thinking of users like non professionals, not understanding of how keys do work? Do not except that people read manuals about security standards... they will return the devices simple as it is and buy an apple product.

    So - I am willing to help and deliver what it takes. So what do you wanna see else?

    163500-security-processor-details.jpg
    163486-device-security.jpg

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