Cannot activate Office Apps with High Sierra

Anonymous
2024-10-02T16:36:17+00:00

I have deleted everything and re-installed High Sierra on an old Macbook Pro. I have an Office 365 account and downloaded and installed Office (version 16.43). When first trying to use any of the Apps (Word, for example), I get a welcome page telling me all the great things I can get and then a window to enter in my Microsoft account email address. I then get a blank window where, when logging in to my account from a browser), I would need to enter my password. The blank screen never changes. Having done a clean install of the OS, there shouldn’t be any remaining bits of Microsoft licence.

Various web pages give conflicting advice about whether or not Office can still be used, albeit without support, or not with High Sierra. Can anyone give me the latest firm evidence about the situation and, if it is possible, suggestions as to how I can activate Office 365?

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

58 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2024-12-17T03:17:24+00:00

    It is hard to tell what is missing from the steps you mentioned - I think it may be related to the sequence with the end characters you've shared.
    Tomorrow I should be able to test this sequence once again. Let me take a look at that and share an exact sequence you can follow with the keyboard to get the flow response edited and allowed through correctly. Hopefully it'll get you through this time.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2024-12-15T20:02:45+00:00

    Once your cursor is below the conten lenght row, you should type

    Location

    This will become a response header key, like content-length above. Then, I think you need to hit enter to finish editing the Key. The cursor should be under the Value column now

    Then, under the value column, you should paste the URL you copied before (the one that looks like "https://login.live.com/oauth20_authorize.srf?lc=1046#access_token=...". With it in your clipboard, you can do that by going to the menu bar above and clicking Edit/Paste when the caret is in that column.

    The end result should be what is displayed in https://gist.github.com/user-attachments/assets/78f20893-9eb8-4ac6-965f-65ec6066fa26

    Once it is in that state, press ESC to stop editing. I dont have the computer here to test, but once youve done that I can press "q" to come back all the way to the view with the flows - and there you can press "a" to unblock it to respond with the changes you just did (it may take pressing it a few times in sequence - the text in the flow line should go from red to black/white).

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2024-12-11T02:28:13+00:00

    Hello Bateman,

    I think you’re nearly there to get mitmproxy going. Firstly, I don’t recommend you trying to use Homebrew to install mitmproxy due to lack of support for older macos releases. Secondly, please attempt to download it from their downloads page as stated in the steps: https://mitmproxy.org/downloads/

    Thirdly, from looking at the Terminal output you shared, it seems like the version you installed failed to run because it’s been built for a CPU architecture different from your computer’s. Notice that for Mac they release two binaries, one for arm64-based cpus and another for x86/64-based cpus. If your Mac runs on an Intel CPU for instance, download and install the x86/64 release for the mitmproxy version you’re installing. The end result should be a Terminal window similar to the ones shown in the mitmproxy tool landing page. Hope this helps!

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2024-12-09T04:37:33+00:00

    Please look at the updated Gist, it should be easier to follow now.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  5. Anonymous
    2024-12-09T04:30:13+00:00

    Please take another look, just updated it with a better flow and some screenshots to help you validate the steps on your side (if you're curious, the system lang is Portuguese BR).

    If anyone feels like it, it may be possible to write a mitmproxy add-on to quickly go through the redirection steps and avoid timeouts.

    https://gist.github.com/rafaelfonte/56b9fb80daed8c586433e82859ccb876

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments