User content migrated. Cannot access disabled item. (OneDrive ERROR)

Anonymous
2024-09-28T17:54:19+00:00

Noticed on 9/27/24 I'm receiving the following error via web browser (Chrome and Edge), as well as the iOS app: "User content migrated. Cannot access disabled item." I can only see some of my files in the Recents view, but none of them open. Also, when I go to OneDrive settings, most of my settings are blank. I've verified my account is currently active.

Microsoft 365 and Office | OneDrive | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2025-04-08T03:28:15+00:00

    Not yet

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  2. Anonymous
    2025-04-08T03:37:07+00:00

    I'm the original poster. My files were inaccessible for over a week before it was resolved. Hope yours is fixed quicker.

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  3. Anonymous
    2025-04-08T03:43:53+00:00

    Did you do anything else other than just wait? Do you maybe have someone specific that I can contact?

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  4. Anonymous
    2025-04-08T03:51:31+00:00

    No I just created a help ticket through Microsoft and waited.

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  5. Anonymous
    2025-04-08T04:18:22+00:00

    Thanks so much, highly appreciated

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