User content migrated. Cannot access disabled item. (OneDrive ERROR)

Anonymous
2024-09-28T17:54:19+00:00

Noticed on 9/27/24 I'm receiving the following error via web browser (Chrome and Edge), as well as the iOS app: "User content migrated. Cannot access disabled item." I can only see some of my files in the Recents view, but none of them open. Also, when I go to OneDrive settings, most of my settings are blank. I've verified my account is currently active.

Microsoft 365 and Office | OneDrive | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2025-04-24T00:58:39+00:00

    I am having the exact same problem. What is the solution?

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  2. Anonymous
    2025-04-22T10:34:33+00:00

    Starting today, I have the same problem:

    • I can't see files in web (itemDisabledDueToUserContentMigration)
    • I can't login in Mac (infinity logging)

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  3. Anonymous
    2025-04-21T18:19:02+00:00

    Hola, hizo algo para solucionar el problema?

    Gracias

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  4. Anonymous
    2025-04-16T22:57:33+00:00

    Tôi cũng gặp vấn đề này. Tôi không thể truy cập vào BẤT KỲ tệp nào của mình trên One Drive.

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  5. Anonymous
    2025-04-16T01:43:02+00:00

    My files working now, I'm sure Mr. Time did some behind-the-scenes magic on my folder structure too.

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