User content migrated. Cannot access disabled item. (OneDrive ERROR)

Anonymous
2024-09-28T17:54:19+00:00

Noticed on 9/27/24 I'm receiving the following error via web browser (Chrome and Edge), as well as the iOS app: "User content migrated. Cannot access disabled item." I can only see some of my files in the Recents view, but none of them open. Also, when I go to OneDrive settings, most of my settings are blank. I've verified my account is currently active.

Microsoft 365 and Office | OneDrive | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2025-04-15T03:35:28+00:00

    My issue has been solved. A few days later I could use it as before. But I don't know why. Time might have fix my files structure.

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  2. Anonymous
    2025-04-14T18:07:59+00:00

    Was this solved? I'm having the same issue, suddenly cannot access to my files and have the same error message.

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  3. Anonymous
    2025-04-11T16:31:18+00:00

    I've been having the same problem since April 9, 2025. Screen share agent couldn't fix it so I emailed a support request. Waiting......

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  4. Anonymous
    2025-04-11T16:08:40+00:00

    Same problem for me (in Germany), and it is April 11th, 2025 ... no solution by Microsoft in sight?

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  5. Anonymous
    2025-04-08T04:18:22+00:00

    Thanks so much, highly appreciated

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