A Microsoft file hosting and synchronization service.
The file is in the same location. i have several subfolders and inside them only the file saved after Feb 2024 can be opened. i have tried to restore and resync one drive but nothing has changed
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Correlation Id: 57ffe0fc-905c-4468-a423-86d277c19ebdTimestamp: 2024-10-07T06:15:29.000ZDPTI: a3240adb8c225da65887f67d2ac9b19d088cc401c9031d7dc4e4544bea123166Error Tag: 7q6caError Code: 1067
A Microsoft file hosting and synchronization service.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
The file is in the same location. i have several subfolders and inside them only the file saved after Feb 2024 can be opened. i have tried to restore and resync one drive but nothing has changed
Is your file in a different location and have you tried to restore your OneDrive?
Restore your OneDrive - Microsoft Support
SharePoint Correlation ID in error messages: what it is and how to use it - Microsoft Support
Can't sign in or sync OneDrive - Correlation Id: - Microsoft Community
Hi, I can't open any file (pdf, excel, word etc) that were saved before February 2024
it is not signing in or connecting to one drive on my desktop pc
If you have a Windows Live account, you should be able to access your old OneDrive... that is if it is not attached to an expired Microsoft Office 365 account versus your Windows 11 Pro installation.
To access OneDrive using a Windows Live account, you can:
Try resetting OneDrive: 4. Reset OneDrive - Microsoft Support
If your old laptop is holding an old Microsoft Office 365 or Windows 11 Pro installation, then it also is storing information for that login in its credentials:
Accessing Credential Manager - Microsoft Support
5. You may have to delete the login credentials on the old laptop.