Run the OneDrive troubleshooter

Anonymous
2024-10-07T06:21:28+00:00

Correlation Id: 57ffe0fc-905c-4468-a423-86d277c19ebdTimestamp: 2024-10-07T06:15:29.000ZDPTI: a3240adb8c225da65887f67d2ac9b19d088cc401c9031d7dc4e4544bea123166Error Tag: 7q6caError Code: 1067

Microsoft 365 and Office | OneDrive | For home | Other

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  1. Anonymous
    2024-11-24T14:32:21+00:00

    Letica:

    There is world of information at your fingertips. In the posts above yours, there are a number of things you can try. Please take some time and go through the information and provide a screen capture of what you are seeing. This will help better assist you.

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  2. Anonymous
    2024-11-17T17:14:48+00:00

    This is with regards to the desktop app.

    I get past the point where I key in my credentials and OneDrive briefly "Signing In". Then it switches to "Loading". It never gets past this point, it just spins and spins. Also, it never reports an error.

    Please help.

    Thanks,

    Joe

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  3. Anonymous
    2024-11-06T00:09:54+00:00

    One folder is not updating on OneDrive. It's one a need! The rest seem to be okay. I've spent hours on this.

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  4. Anonymous
    2024-11-01T15:23:35+00:00

    my computer has been processing changes for thousands of files for over 2 days. I first noticed it after scanning a document and its not showing up on my cloud. also I updated some spreadsheets on my laptop and they are not showing up on my main computer , this one.

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  5. Anonymous
    2024-10-10T19:25:15+00:00

    Hi

    After the last automatic update from Microsoft today 10.09,2024 I discovered that its some files, documents and photos with the cloud ikon front that I can not open. Is this because its updating or I have a slow line?

    Looking forward to hear from you.

    Regards

    Magne Holten

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