I opened my onedrive app on my phone but I can now only see photo files, there is no obvious way to switch to see my regular files and folders

Anonymous
2024-11-26T13:29:40+00:00

I opened my onedrive app on my phone but I can now only see photo files, there is no obvious way to switch to see my files. How do I see my regular folders and files? Thank you.

Microsoft 365 and Office | OneDrive | For home | Android

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Anonymous
2024-11-27T02:23:08+00:00

hey,

where it says photos and files at the top... click files

problem solved...

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  1. Anonymous
    2024-11-26T22:56:12+00:00

    Hi fordieuk,

    Thank you for reaching out with your question. I understand it can be confusing when you don’t see your files in the OneDrive app. I think that is a synchronization issue.

    First, the information in the following link may help you solve your problem.

    https://support.microsoft.com/en-us/office/sync-onedrive-files-and-folders-d9262485-9bf8-4ceb-bac2-e83f68cb6a97

    Or the following may be a solution.

    1. Click Help & Settings > Settings. In the Account tab, verify that OneDrive is syncing with the correct Microsoft account and check that the folders you want to sync are selected.
    2. If OneDrive is not syncing, restart the app.

    Let me know if this helps resolve your issue. If you have further questions.

    Best regards,
    Tommy

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  2. Anonymous
    2024-11-27T00:33:04+00:00

    It's an Android phone issue NOT an issue with a PC. One drive works fine on one android device but not my phone anymore. Just tries to open Photos with no way of getting to the main menu.

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  3. Anonymous
    2024-11-27T17:09:47+00:00

    Justin Davis7, I don't think you are hearing/reading what he is saying, the [Files] tab is no longer showing up since the last OneDrive update on Android. In fact, now I ONLY see the following 3 tabs: [Gallery] + [Albums] + [Favorites]. This only changed yesterday (Monday 11-25 or Tuesday 11-26). I AM HAVING THE VERY SAME ISSUE.

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  4. Anonymous
    2024-11-27T17:10:56+00:00

    I AM HAVING THE SAME ISSUE SINCE MONDAY OR TUESDAY.

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