I opened my onedrive app on my phone but I can now only see photo files, there is no obvious way to switch to see my regular files and folders

Anonymous
2024-11-26T13:29:40+00:00

I opened my onedrive app on my phone but I can now only see photo files, there is no obvious way to switch to see my files. How do I see my regular folders and files? Thank you.

Microsoft 365 and Office | OneDrive | For home | Android

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2024-11-27T02:23:08+00:00

hey,

where it says photos and files at the top... click files

problem solved...

Was this answer helpful?

400+ people found this answer helpful.
0 comments No comments

104 additional answers

Sort by: Newest
  1. Anonymous
    2025-02-13T20:36:53+00:00

    I'm sorry to hear that you're having trouble with OneDrive on your mobile device. The error message, "This account does not allow editing on your device," can show up even if you have an active personal subscription. To fix this, make sure your Microsoft 365 subscription is active and linked to the right account. You can check this by logging into your account on the Microsoft Account Services page. If your subscription is active but the problem continues, try signing out of the OneDrive app, clearing its cache and data, and then signing back in. Also, ensure that both the OneDrive and Office apps on your mobile device are updated to the latest versions, as older apps can sometimes lead to compatibility issues. If these steps don’t work, you might want to uninstall and reinstall the OneDrive and Office apps. If the problem persists, it would be best to reach out to Microsoft Support for further help.

    On a related note, if you're interested in editing photos or videos stored in OneDrive, you might want to check out the VSCO app. VSCO offers great photo and video editing tools and integrates well with cloud storage services, providing a seamless editing experience on mobile devices. If you’re looking into different ways to use VSCO, you might find viscoapk.com, which covers various features of the app.

    I hope this helps you resolve your issue.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2025-02-10T17:35:45+00:00

    It doesn't say "files" or I would have done that.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2025-02-09T16:55:38+00:00

    My solution to this was to change status of a few document files to available locally. I had gone through all my OneDrive files on my computer and made them only available from OneDrive. That made them invisible to my phone. After changing just a few files to available locally, I had tabs for Files and Photos. Hope this helps you.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2025-02-08T04:40:31+00:00

    This is the worst UI/UX design I have ever seen. No one without explicit guidance could identify them as clickables.

    Was this answer helpful?

    0 comments No comments