Teams Chat - copy/paste

Anonymous
2024-08-28T07:54:37+00:00

When in Chats in Teams we used to copy conversations and paste them into other docs. This brought across name/date and chat text.

Now when we do this it only brings across the text; name/date are missing. This causes issues for us as we cannot keep accurate records.

Has this facility been changed/withdrawn in an update? Is there a workaround?

Microsoft 365 and Office | SharePoint | For business | Windows

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  1. Anonymous
    2024-09-25T18:56:20+00:00

    I agree. It is surprising that more people aren't frustrated by this. To be fair, the suggestion given earlier in this discussion (continue to hold down the mouse button while doing a CTRL-C to copy the selection) does work, mostly. What is copied includes occasional "summary" lines who's purpose I don't understand. It is also non-intuitive and awkward to execute (I mouse left-handed, so have to CTRL-C right-handed in this situation), and I don't know how someone would discover it on their own. Very strange choices.

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  2. Anonymous
    2024-09-26T12:53:06+00:00

    Follow up...

    I did open a ticket with Microsoft who said this IS a feature change, but do realize there is a need for end users to choose if they want full chat (with names & timestamp) or just text.

    I was told a Feature Request is in play for this to be addressed by that MS group, but no ETA or timeframe is provided.

    Hoping this article and other related articles raise the priority, but only time will tell.

    Thanks, everyone, for continuing to input possible workarounds that may help some and for keeping this stream alive until a resolution is provided.

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  3. Anonymous
    2024-09-27T00:00:39+00:00

    Yeah it's a real shame they mucked this up so much. Even with the workaround to get the metadata it's still formatted so strange, with summaries for each message inline with the rest.

    I will say, I've had some decent results with pasting the garbled message into copilot and asking it to clean it up.

    Turned this mess:

    Tuesday 10:15 AM

    Jones, Fred

    hi Val

    did you get my email about the application ... by Jones, Fred

    Tuesday 10:15 AM

    Jones, Fred

    did you get my email about the application yesterday?

    Yea I did but busy this week didn’t get a c... by Smith, Valery

    Smith, Valery

    Tuesday 12:47 PM

    Yea I did but busy this week didn’t get a chance to read it

    Into this:

    Tuesday 10:15 AM
    Jones, Fred:
    Hi Val, did you get my email about the application yesterday?

    Tuesday 12:47 PM
    Smith, Valery:
    Yeah, I did, but I’ve been busy this week and haven’t had a chance to read it.

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  4. Anonymous
    2024-09-27T01:14:55+00:00

    Nice copilot output!

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  5. Anonymous
    2024-09-27T03:00:43+00:00

    Nice use of AI capabilities. :-) The disadvantage is obviously extra time spent, even though it's just seconds...

    Looking at the situation from a cynical angle, one could conclude that the feature change was devised to coerce ppl to use Copilot. :-)

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