Teams Chat - copy/paste

Anonymous
2024-08-28T07:54:37+00:00

When in Chats in Teams we used to copy conversations and paste them into other docs. This brought across name/date and chat text.

Now when we do this it only brings across the text; name/date are missing. This causes issues for us as we cannot keep accurate records.

Has this facility been changed/withdrawn in an update? Is there a workaround?

Microsoft 365 and Office | SharePoint | For business | Windows

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  1. Anonymous
    2024-08-28T11:54:49+00:00

    Many thanks for getting back to me,

    Yes, you are absolutely right. Currently, even if you highlight everything before copying and pasting, including the name and date, it will only paste the message into other apps. However, as a work around I sincerely suggest hold mouse for selecting the message with Time Stamp and name of the person you want then use CTRL+C for copy while you are still holding mouse and use CTRL+V for paste into another app.

    I have been testing your query from my side and based on my test result the above workaround allows me to copy the message with sender name and the timestamp. you can refer to the screenshot below:

    Result: pated into word.

    I look forward to your update. Please feel free to let me know how it goes.

    Thank you for your precious time. Have a nice day.

    Sincerely,

    Libeamlak | Microsoft Community Moderator

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  2. Anonymous
    2024-08-28T11:35:26+00:00

    Actually we are highlighting everything, including name and date before copying. But when we paste into another app (eg: Word/Notepad) the name/date are missing.

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  3. Anonymous
    2024-08-28T09:22:00+00:00

    Dear Hanif888,

    Good day! Thank you for posting to Microsoft Community.

    Based on your description, we have received a number of requests on this, and the team is currently looking in the situation. I apologize for the inconvenience this may cause. In the meantime, the workaround is selecting the message with Time Stamp and name of the person you want, and while still holding the mouse button down, press CTRL + C and CTRL + V. Therefore, I will update this thread as soon as I get any additional information about the query and the fix timeline.

    Image

    Also, if you have the organization admin permission, you can also raise a service request to report this symptom to our online channel through the O365 admin center. A support agent can further connect with you remotely, for further troubleshooting and involve the backend team where need be. Get support for Microsoft 365 for business -- Online support. I will also revert back when I get more info on this. Your patience and cooperation are much appreciated.

    Thank you for your precious time. Have a nice day.

    Sincerely,

    Libeamlak | Microsoft Community Moderator

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