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When in Chats in Teams we used to copy conversations and paste them into other docs. This brought across name/date and chat text.
Now when we do this it only brings across the text; name/date are missing. This causes issues for us as we cannot keep accurate records.
Has this facility been changed/withdrawn in an update? Is there a workaround?
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Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Implement? it was there. They just removed it and made our work life a lot worse.
As a technician working a helpdesk, I quite often rely on private Teams chats for rapid communications with customers.
The fact that I cannot copy & paste content from the chat, into a format that is readable, into our ticketing system (or any application for that matter) for audit purposes is very frustrating.
Microsoft needs to step out of their echo-chamber, start listening to feedback from customers and implement basic features such as these.
AGREED! How is this possible. Why would COPY/PASTE be an option to NOT include in any app?
That should definitely be a preference. That's terrible.
For enterprise environment having a copy/paste time and date stamp on data that is captured or used to document actions is just common practice and extremely useful.
I don't understand how a simple process can be made so difficult. Please return this functionality.