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From today, I am unable to embed a YouTube video. I have been using Sway for a couple of years and never run into this problem before. I'm getting the following message:
Sorry, something went wrong. We can't convert this embed code.
I am clicking 'share'. Then 'embed' and finally 'copy' from YouTube.com.
Any assistance would be appreciated. Thank you.
A Microsoft digital storytelling app for creating and sharing interactive reports and presentations.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I had the same issue. Click OK when you get the "Something went wrong," notice and leave the card there. Preview the "Design" next to the "Story" tab in the top left.
The embedded video will be in the "finished" product and should play without issue.
None of the 'fixes' given work for me.
This problem keeps reappearing. Some days it works, other days there is the same issue. It's very frustrating and annoying. I still don't need the best way to handle this. I've tried different ways as suggested across the internet, but it seems more pot luck than anything else.
I have tried that, but it's still not working. What's surprising is that it was working in a few hours ago and now it's not again. I'm trying to embed music videos, could it be an issue with these videos?
I had the same issue and stumbled across the answer on Reddit. Try removing the width & height sections from the embed code and YouTube videos should embed correctly.