Why is there a price increase in Office 365 annual subscription? Am I getting some new stuff? I'm in Malaysia.

this is crazy - read thru all the comments here since in the US my last year price for a family subscription was $69.99 now I see they want $90.99.

I went thru the process to "cancel" my subscription and was presented options for using AI and not using AI.

current renewal cost Microsoft 365 Family with AI: $90.99

current renewal cost Microsoft 365 Family without/AI: $99.99

Am I the only one with this crazy option of stuffing AI down my throat?

(apparently MS will not allow me to post an image)

You are not alone.

I’m in Malaysia and I was thinking to opt out the subscription to non Ai and without Ai the price is Rm440 99USD and with Ai the price is Rm390 89USD.

At the end I happen to saw Lotus are selling office 365 license key for Rm115 26USD and bought 1 year license and extended the existing subscription until Nov 2026.

According to Microsoft we can extend the subscription up to 5years as such I will get the license from Lotus and extend it till 2030.

I agree 100%. i dont want their ai - dont need it so we should have option to have subscription without AI and keep our prices the same. The person who replied on behalf of MS gave us a link that just sends us in circles!! This is ridiculous that you cannot speak to someone to get this sorted out.

I've just seen my annual sub is going up from £59.99 this year to £85.49 in 2026 - WHY?

and how can I contact anyone to query it?

Prices have gone up here in Australia as well from AU$109 per year to AU$159 per year for Personal as well as a similar rise for the Family version.

All I can see that is different is the mention of Co-Pilot and supposed 'AI', plus it looks like Publisher has been dropped in favour of Designer. So effectively they've taken away something to give us something else but this doesn't justify a price increase of around 30%.

Why remove Publisher? Granted I don't use it but I know a lot of people who love it and will have no use for the new Designer. If you're going to jack up your prices this significantly you could at least increase what people get.

The arrogance of Microsoft is astounding.

I use Publisher! And I neither use NOR want AI. I've been loyal customer for more than 25+ YEARS! Suddenly I find out I've got 48% increase when I can barely afford rent. This is SO WRONG!