Why is there a price increase in Office 365 annual subscription? Am I getting some new stuff? I'm in Malaysia.

Anonymous
2024-10-31T01:47:53+00:00

My earlier price was below MYR300, but now it's above. :(

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

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  1. Anonymous
    2024-10-31T06:40:06+00:00

    Hello,Taiff_I

    Welcome to the Microsoft community!

    I have realized that you are upset because the price of Microsoft 365 has gone up. I understand your feelings.

     I just went to the official website as well to confirm that the current price is RM409 for the home version and RM309 for the personal version.

    How much was your previous price exactly? Since pricing is officially assigned. The official price of the product will be adjusted according to the per capita purchasing power of different regions and the exchange rate of currencies.

    This is not humanly controllable.Usually a rise in price indicates that the currency of the current region has depreciated or the GDP of the region has risen.

    You need to observe the local development situation.

    Since the Microsoft community can only troubleshoot the product's features, it cannot intervene in the product's release or pricing.

    So for more information, I suggest you contact support to confirm!.

    Contact Microsoft Support.

    1. Visit this website: Contact - Microsoft Support
    2. Type in your problems in the search box there. For instance, subscription/Tax invoices/refund, etc.
    3. Now click Get help, and Select Contact Support below.
    4. Go to the Products and services tab, and choose either Microsoft 365 and Office category or Other Products
    5. On the Category tab, choose Manage My Subscription or other alternatives.
    6. Go to Confirm.
    7. You can now choose the option of Chat with a support agent on your web browser.

    Please Note: The Chat support team only works at certain times, so if the last window says you are not available, try to open it again the next day. If you prefer phone support, you can leave a phone number. That way, they can call you and help you.

    Feel free to post back if you need further assistance. 

    Thank you for your understanding and patience and I look forward to hearing from you.

    Ryan - MSFT | Microsoft Community Support Specialist

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