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Hi there - I am hoping for some advice to resolve an issue where I cannot create a new Child email account to add to my 365 premium family subscription. The following error message appears on the Family Safety app on my mobile device:
"We have detected some unusual activity and have blocked the creation of a Microsoft account."
Similar errors appear when trying to do this through a web browser (tried two different browsers, cleared both caches, etc., as per troubleshooting).
It seems like my account has been flagged or something? Any assistance or tips would be appreciated.
Thanks, Clint
(No screenshots possible due to site errors uploading and / or pasting ...sigh)
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
An update - I have managed to create the account. I still got advised that creation was blocked, but somehow still rolled through the not a robot process. Not sure on why it glitched repeatedly, but I now have my account setup.
For anyone still having this issue. What worked for me is creating the accounts from my phone. Completely disconnected from my home internet going to this link https://account.microsoft.com/account using the private browser. That was the only solution that worked for me. I was able to set up 4 accounts this way after receiving the account creation blocked error from numerous devices.
why is my acc blocked
Hi there - I am hoping for some advice to resolve an issue where I cannot create a new account. The following error message appears on the Family Safety app on my mobile device:
"We have detected some unusual activity and have blocked the creation of a Microsoft account."
ans also i can not unlocked with phone number its showing try again another method
Thank you!!! This was the absolute answer for me, worked like a charm.