how to fix error 29 in office 365

Anonymous
2024-07-03T14:26:11+00:00

Cannot reactivate office 365 and get error code 29 when updating license. I've uninstalled and reinstalled all the programs, and followed all the online steps suggested by Microsoft. I've tried the Office 365 self-repair tool, and re-logged into my Microsoft account. Nothing works.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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Anonymous
2024-07-04T21:26:02+00:00

For a simpler fix, you can try these:

Close all Office apps first.

  1. Go to File Explorer > View > Show > Hidden items.
  2. Navigate to C:\Users\*your username*\AppData\Local\Microsoft
  3. Delete IdentityCache folder
  4. On the same page, look for OneAuth folder and open it.
  5. Delete the contents of OneAuth folder such as "accounts" and "blobs"
  6. Launch any Office apps and sign in your account. You might need to relaunch the app multiple times until the error is gone.

Let me know if it works for you!

Kind regards,

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  1. Anonymous
    2024-09-07T19:30:49+00:00

    Hello PeanutKimKim,

    Thank you very much for the instruction above. I was trying to fix this since several weeks, on and off. I followed your instructions. One thing was different for me, I had deinstalled the office software, because I did not trust all the MS instructions any more I reinstalled office after downloading the software for local installation without internet. However your instruction are clear much better then the MS ones above and within the maze of KBs.
    Thanks again.

    Hi Can this be used INSTEAD of the fix at top of page from MS person?

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  2. Anonymous
    2024-09-07T19:36:43+00:00

    Thank you. Worked with one restart. Why could MS people not come up with this?

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  3. Anonymous
    2024-09-07T20:48:37+00:00

    Could kiss you, and I don't even know you.

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  4. Anonymous
    2024-09-08T00:29:08+00:00

    Right to the meat of the issue and cleanly resolved. Thanks a Mill!! Lifesaving, because I dreaded losing all data due to having sync problems for last two weeks. As usual MS behemoth armies of support and sales outlets have little interest in solving post subscription & sales issues.

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