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I am using Windows 11 Pro and am a Microsoft 365 subscriber. I am looking to get support on a problem I am having with one of the Office applications. But, when logged into my Microsoft account I click on Microsoft support, I get the following message: "Access Denied You don't have permission to access "http://support.microsoft.com/%7Blang-locale%7D/home/contact" on this server".
Does anybody know how to solve this problem?
Thanks.
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
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Same for me! It's really frustrating! Why is Microsoft doing this to me? It's only when trying to open the support page every other Microsoft page works for me.
June 23, I have this same problem, now a week old, if not more. So much for optimism about Microsoft taking care of business. We can't get support for support. How crazy can it get? Everybody doing AI instead?
I have not received any further updates from Microsoft on this problem, I'm afraid.
The problem is intermittent. Right now, as I am composing this reply, the link at https://support.microsoft.com/en-us/home/contact?SourceApp=smc2&ContactUsExperienceEntryPointAssetId=S.HP.SmcContactUsLanding does work for me.
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I am getting the same error today 6/25/24.