Access denied to Microsoft support

Anonymous
2024-06-14T02:18:19+00:00

I am using Windows 11 Pro and am a Microsoft 365 subscriber. I am looking to get support on a problem I am having with one of the Office applications. But, when logged into my Microsoft account I click on Microsoft support, I get the following message: "Access Denied You don't have permission to access "http://support.microsoft.com/%7Blang-locale%7D/home/contact" on this server".

Does anybody know how to solve this problem?

Thanks.

Microsoft 365 and Office | Install, redeem, activate | For home | Other

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  1. Anonymous
    2024-06-19T08:52:05+00:00

    Getting the same issue here as well. Trying to get help with upgrade issues in Microsoft Store and can't access support.

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  2. Anonymous
    2024-06-18T20:38:51+00:00

    I am have similar issues and can't get support. They aren't sending verification emails so I can't make some needed changes and it's telling me it may take 30 days without the email code that isn't being sent. Frustrating

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  3. Stefan Blom 352.7K Reputation points MVP Volunteer Moderator
    2024-06-18T17:19:18+00:00

    I am not seeing an issue from here (Northern Europe), at the moment. https://support.microsoft.com/en-us displays:

    That said, the Office team may be able to tell us if there is a server glitch somewhere.

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  4. Anonymous
    2024-06-18T16:44:40+00:00

    This isn't an issue with just Office, it's an issue with the site itself. I cannot access support.microsoft.com at all.

    Access Denied

    You don't have permission to access "http://support.microsoft.com/" on this server.

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  5. Stefan Blom 352.7K Reputation points MVP Volunteer Moderator
    2024-06-18T15:24:13+00:00

    I have sent a question to the Office team. I will post back with any feedback that I receive.

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