Access denied to Microsoft support

It's a bigger issue. The main issue is the following:

When I opened Microsoft Word, I was signed in, but there was a warning icon next to my profile name and picture. When I clicked on it, the notification said. "There's a problem with your account or device. Let's fix it. I pressed the "Continue" button, the app blinked and nothing happened after that.

Due to this problem, I logged into my account online and there were no notifications stating there was a problem. So, I proceeded to open my Word document from the online app. It opened fine, but when I asked for the document to be opened on the desktop app, it asked me to sign in using my email address and (PIN, Password or Code from Email). I tried all three and none of them worked. With every attempt, I received a pop-up notification that said "Access Denied. You do not have access to view this file. Would you like to request for permission on SharePoint?"

BTW, I also submitted this feedback to:

https://feedbackportal.microsoft.com/feedback/idea/e5a57776-0c38-ef11-a296-000d3a044d12

Problem was when trying to reach support.microsoft.com

Fixed it by signing out of Microsoft account and signing in again.

I am having a similar issue.

When I opened Microsoft Word, I was signed in, but there was a warning icon next to my profile name and picture. When I clicked on it, the notification said. "There's a problem with your account or device. Let's fix it. I pressed the "Continue" button, the app blinked and nothing happened after that. Due to this problem, I logged into my account online and there were no notifications stating there was a problem. So, I proceeded to open my Word document from the online app. It opened fine, but when I asked for the document to be opened on the desktop app, it asked me to sign in using my email address and (PIN, Password or Code from Email). I tried all three and none of them worked. With every attempt, I received a pop-up notification that said "Access Denied. You do not have access to view this file. Would you like to request for permission on SharePoint?" At these point, I decided that I would go to the Microsoft Contact Page to see what my options were. When I clicked on the "Contact Us" page, it gave me another "Access Denied" message that said, "Access Denied. You don't have permission to access "http://support.microsoft.com/ems/auth/login?" on this server. Reference #18.9164cd17.1719879646.3201b9f4 https://errors.edgesuite.net/18.9164cd17.1719879646.3201b9f4"

At one point when I was using Suppprt recently I got an Access (to support) denied response.

Nevertheless was able through Support to solve '365 not opening in updated Win 11'

Have no idea why there was an access denied response. I feel sorry for students under time constraints dealing with the Forum. Seems so unfair given Microsofts power and wealth.

Are you specifically having issues with the web page at https://support.microsoft.com/en-us/home/contact?SourceApp=smc2&ContactUsExperienceEntryPointAssetId=S.HP.SmcContactUsLanding?

Or are you seeing a different / bigger issue?

If you can access Help > Feedback, I recommend that you report the issue there as well. Or use the feedback portal at https://feedbackportal.microsoft.com/feedback/forum/fb6d67e3-301c-ec11-b6e7-0022481f8472.