Access denied to Microsoft support

Anonymous
2024-06-14T02:18:19+00:00

I am using Windows 11 Pro and am a Microsoft 365 subscriber. I am looking to get support on a problem I am having with one of the Office applications. But, when logged into my Microsoft account I click on Microsoft support, I get the following message: "Access Denied You don't have permission to access "http://support.microsoft.com/%7Blang-locale%7D/home/contact" on this server".

Does anybody know how to solve this problem?

Thanks.

Microsoft 365 and Office | Install, redeem, activate | For home | Other

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  1. Anonymous
    2024-06-15T23:06:54+00:00

    Thanks for posting the link but it doesn't work for me. I get the same message.

    Does anybody know if anyone from Microsoft is supposed to monitor these questions?

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  2. Anonymous
    2024-06-15T13:09:00+00:00

    Seems to be working today. Looks like they updated the page.

    Yesterday when I could not get to the site, this direct link worked for me: https://support.microsoft.com/en-us/home/contact?SourceApp=smc2&ContactUsExperienceEntryPointAssetId=S.HP.SmcContactUsLanding

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  3. Anonymous
    2024-06-15T12:18:08+00:00

    My problem fixed. Somehow my profile got corrupted. After setting up a new profile things worked again. Not sure yet what pain i am in for getting everything xferred over, that is todays problem….

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  4. Anonymous
    2024-06-15T07:22:43+00:00

    I have the same issue as well..

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  5. Anonymous
    2024-06-14T20:07:48+00:00

    I get the same error even when I go through the web to MS support....

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    7 people found this answer helpful.
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