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I am using Windows 11 Pro and am a Microsoft 365 subscriber. I am looking to get support on a problem I am having with one of the Office applications. But, when logged into my Microsoft account I click on Microsoft support, I get the following message: "Access Denied You don't have permission to access "http://support.microsoft.com/%7Blang-locale%7D/home/contact" on this server".
Does anybody know how to solve this problem?
Thanks.
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
For me it is now working. Clicking the https://support.microsoft.com/en-us/home/contact?SourceApp=smc2&ContactUsExperienceEntryPointAssetId=S.HP.SmcContactUsLanding link goes to:
Intermittent issues are the worst kind. Troubleshooting becomes very difficult.
Same issue.
I have the same issue. I cannot get to support page.
I have the same problem... locked out of my account with critical work I need Office for. Very frustrating.
Thanks for posting the link but it doesn't work for me. I get the same message.
Does anybody know if anyone from Microsoft is supposed to monitor these questions?
At the moment, the support site appears to generate intermittent "Access denied" messages. It may be fixed after the weekend.
Microsoft does not actively monitor these forums. The majority of contributors are volunteers.