OneDrive: Shared folders are only available via internet shortcut

And it just gets better...

So, this morning I now turn on my PC to be greeted with OneDrive suddenly processing ~675,000 changes. Yes - that's ~675 thousand changes. At the current rate over a 1Mbps broadband circuit it looks like this is going to take somewhere in excess of 60 hours to complete. I'll say it again: SIXTY HOURS of continuous processing on my PC and broadband.

Curiously the URL link to the shared folders now appears to have disappeared altogether. But as yet, there is no new link showing as it used to.

Whether or not this is the resolution I have no idea, but I guess we'll find out in a few days after completing this utterly pointless exercise to re-synch all of my content that just 9 hours before was perfectly in synch. My guess is that my data has been migrated to whatever new platform is designated for OneDrive, and so the whole lot has to be re-confirmed.

In fairness, the load on my PC is not so bad that I can't do anything on it. But I'm loathe to start messing with any OneDrive content as I have no idea what is happening and whether making changes will make the situation worse.

If I was working for Microsoft, I might start thinking about preparing an insanity plea...

WELCOME TO THE CLUB?

Indeed. I've never said I was the only one, and my complaint is simply the extraordinarily poor way that Microsoft has gone about doing this. There has been no communication whatsoever about the migration (on the assumption that is the actual reason this is happening) and even when we've complained we only get a "wait" message which is utterly pointless. We're all busy people, have important things to do, but Microsoft appears to think nothing of screwing around like this.

A quick update on this. Finally, over five weeks since I first saw problems, my storage appears to be back to normal. It took a total of 3 days to re-synch all of the content, and caused me problems while it was going on, but I am back to where I would expect to be.

Possibly the best message I can offer to people is to "hang in there" and all will come good. That said, Microsoft should be utterly ashamed at the poor approach to managing this situation and the dire communications with users, particularly once they had reported it to support.

So much time would have been saved, both by Microsoft and their customers, if they had just provided an honest and accurate statement that explained what was happening and how it would actually be resolved. Taking the approach they did is disingenuous, and as a consequence they have lost a great deal of trust and confidence in their ability to deliver a reliable service.

Shame on them - I expect many customers will have migrated to other platforms because of this debacle, and that serves them right. Of course, we're only little people who don't really matter to them - their only saving grace in that respect is that every other major IT provider is also as (or more) arrogant and self-serving.

Honestly, if they don't fix that issue, I will have to find another solution, as it has a huge impact on my daily work. Only reason why I have hesitated for about 4 months now, is, that I use Excel a lot. However, if they don't fix that problem, I'll have to pay for another cloudservice. And since I won't pay double I will try to get on Google Solutions.