OneDrive: Shared folders are only available via internet shortcut

Anonymous
2024-06-14T10:21:46+00:00

I am having problems with shared folders in OneDrive. They are showing up as internet shortcuts only, I used to have them in File Explorer as a folder that I would click on to access content of that shared folder. My IT person found a website stating that Microsoft is aware of this issue. When will this be fixed?

Microsoft 365 and Office | OneDrive | For home | Windows

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  1. Anonymous
    2024-06-18T13:37:39+00:00

    Mia… if it helps in finding the root cause, this problem began for us on June 7. All shared folders that were impacted for us have the same date. The date did not coincide with usage by us, which leads me to believe there was a programming rollout or possibly a hack on the OneDrive service.

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  2. Anonymous
    2024-06-18T20:22:01+00:00

    Three clients with the same problem. The files erased from their local copy. Link to web that gives an error. Hours dedicated to try to fix the issue. We already moved to DropBox all of them. The good part is that the next one we will no try at all any fix. To DropBox directly.

    I can't believe that a company like Microsoft is unable to solve a bug in such a critical app as OneDrive.

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  3. Anonymous
    2024-06-21T17:10:43+00:00

    Is there any expectation as to when this might be fixed?

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  4. Anonymous
    2024-06-24T17:22:39+00:00

    We have been experiencing an issue with shared folders only appearing as internet shortcuts in File Explorer since 6-17. When can we expect a resolution for this issue? Is this issue only with personal/ family accounts and not business accounts?

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