OneDrive: Shared folders are only available via internet shortcut

Anonymous
2024-06-14T10:21:46+00:00

I am having problems with shared folders in OneDrive. They are showing up as internet shortcuts only, I used to have them in File Explorer as a folder that I would click on to access content of that shared folder. My IT person found a website stating that Microsoft is aware of this issue. When will this be fixed?

Microsoft 365 and Office | OneDrive | For home | Windows

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  1. Anonymous
    2024-06-14T16:27:32+00:00

    Hello, Reception Skyway Park

    Thanks for raising your concerns in Microsoft Community.

    We are aware of the issue and are working on resolving it. The url files will automatically convert back to folders when the issue is resolved. For now, we recommend accessing shared folders that are in this state on OneDrive.com.

    Please refer to this information here:

    Add and sync shared folders to OneDrive for home - Microsoft Support

    Warm Regards,

    Mia | Microsoft Community Support Specialist

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