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I am having problems with shared folders in OneDrive. They are showing up as internet shortcuts only, I used to have them in File Explorer as a folder that I would click on to access content of that shared folder. My IT person found a website stating that Microsoft is aware of this issue. When will this be fixed?
A Microsoft file hosting and synchronization service.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Have you tried to change the main email associated with the account who is sharing?
Or you have to create an entirely new one?
I run a small business using onedrive and we have this issue…very annoying and thinking about dropbox too since microsoft seems to not care at all even if they say so..the problem is that we use all office apps…witch are hard to replace for us.
Why nobody wants to help? Strange approach for a company that “values” is customers.
it seems it is the time to find an alternative cloud account. users are suffering from this issue since long time and microsoft keep watching only.
we faced dificulties to run our daily tasks hence cant trust OneDrive any more.
Exactly the same for me too. Google email as Microsoft account.
I am experiencing the same issue. Shared folders in OneDrive are only appearing as internet shortcuts instead of actual folders in File Explorer. I have tried removing and re-adding the shared folder, reinstalling OneDrive, but the problem persists.
Has anyone found a workaround or any official response from Microsoft regarding this?
UPDATE:
I have encountered a problem with OneDrive shared folder synchronization related to the type of email used to create the Microsoft account. If the owner of the shared folder is using a Microsoft account created with a Gmail email address, the shared folder appears as an internet shortcut instead of a fully synced folder in File Explorer for the recipients. However, if the owner of the folder is using a Microsoft account created with an Outlook.com email address, the issue does not occur, and shared folders sync correctly as expected.
This seems to be a significant inconsistency in how OneDrive handles shared folder synchronization based on the owner’s account type. Microsoft should look into this issue and provide a solution to ensure consistent behavior across all Microsoft accounts.