How can I actually chat with Microsoft support or talk to someone?

Anonymous
2024-04-19T19:06:45+00:00

How can I actually chat with Microsoft support or talk to someone?

About a month ago I was able to get access to this chat via Microsoft and has a case that was opened up and was supposed to hear back after physically talking to a Microsoft technical support agent on the phone but have not heard anything since the first week of March on Thursday the 7th. I am very discouraged as this has been going on for over a month with no updates and cannot figure out a way to get contacted with support. Someone created a microsoft account with my email and I want that to be removed as I do not want that to be linked to an account that is not mine, I had even uploaded files when on the phone with the support agent showing that the account created is not mine.

If anyone has any ideas or knows of the chat or support agent I would greatly appreciate it.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

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  1. Anonymous
    2024-05-02T22:36:40+00:00

    Hello I am Lesli

    Can u help me pls

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  4. Anonymous
    2024-05-06T16:25:50+00:00

    Hello I have an issue with a recently purchase microsoft package bought through Dell. Is it possible to get a live person to speak with?

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  5. Anonymous
    2024-05-14T11:47:55+00:00

    I need HELP am having issues with my computer. It says someone has connected to my computer

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