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How can I actually chat with Microsoft support or talk to someone?
About a month ago I was able to get access to this chat via Microsoft and has a case that was opened up and was supposed to hear back after physically talking to a Microsoft technical support agent on the phone but have not heard anything since the first week of March on Thursday the 7th. I am very discouraged as this has been going on for over a month with no updates and cannot figure out a way to get contacted with support. Someone created a microsoft account with my email and I want that to be removed as I do not want that to be linked to an account that is not mine, I had even uploaded files when on the phone with the support agent showing that the account created is not mine.
If anyone has any ideas or knows of the chat or support agent I would greatly appreciate it.
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I need some question answered by a live person for my understanding.
Me, too!! I have been at this for 4 hours and getting nowhere!
I found a way around it I called the Xbox customer support and they were able to help me with Microsoft issues I had issues with my outlook email and they were able to help me with it That's the only way to get and live agent is through the Xbox line Hope it helps everyone else like it did to me.
This is my problem as well. I need to talk to someone
Why is it impossible to contact support and speak with someone rather than reading through essays that doesn't solve nothing.