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How can I actually chat with Microsoft support or talk to someone?
About a month ago I was able to get access to this chat via Microsoft and has a case that was opened up and was supposed to hear back after physically talking to a Microsoft technical support agent on the phone but have not heard anything since the first week of March on Thursday the 7th. I am very discouraged as this has been going on for over a month with no updates and cannot figure out a way to get contacted with support. Someone created a microsoft account with my email and I want that to be removed as I do not want that to be linked to an account that is not mine, I had even uploaded files when on the phone with the support agent showing that the account created is not mine.
If anyone has any ideas or knows of the chat or support agent I would greatly appreciate it.
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I went on http://support.office.com/home/chat and link to chat with agent is obsolete and l was redirected to main page!
The problem with its being shut down is that it is owned by an oligarch. Also, I don't know of any other source of cheap internet telephone. Do you?
there is none, they set this **** up n walk away as people keep paying for the ****. without support this company should be shut the **** down.
Some one hacked my account and my scan showing vulnerability from Microsoft mobile showing home device control
I am in a mess! I started, yesterday, by simply trying to change my payment method. To do that, the instructions I read told me to end my current subscription. I did. I changed the payment for my monthly subscription from PayPal to my bank's debit card. Later, yesterday , I shutdown my computer. I awoke this morning at about 2:10AM out of restlessness. I decided to turn on my desktop computer. I saw that the small blue Skype logo was now white. Skype did not start for me as it usually does when I start my computer. My operating system is linux and the application is called "skypeforlinux". I could not start it. I went to my browser and booted www dot skype dot com. I signed in to my account. It showed my subscription in gray. I could not determine why. Instructions directed me to www dot microsoft dot com. There was offered a 1 year's subscription (I thought to Skype) for $74. I foolishly thought I would be replacing the Skype subscription that was grayed out. I think now it was an entirely different subscription that continues in 2025. I canceled it, but I was only able to cancel next year's. Now I am out $74, and I still have the Skype problem. What to do! I now have no telephone connection at all, and I cannot get a Skype chat. Maybe in the morning I shall be more successful. I had better try to sleep now. What to do!