How can I actually chat with Microsoft support or talk to someone?

ME TOO WHY IS IT SOOO HARD TO GET A CHAT WINDOW ONLINE GOING?????

Neither did I; however, Apple still does not have an equal product especially with Word and Excel. I usually purchase 'Student and Home" one-time purchase. However, I need the "dictate" new feature on Microsoft 365. So, I purchased and downloaded it on 1 computer. The feature is not there; although it appears to be out for more than 6 months. I have the highest Windows version, so that is not the issue.

I have "Student & Home" versions of Microsoft on other computers. However, I am finding that after 2 years this version, especially Excel, begins to have problems with entering numbers on a spreadsheet, and you need to save the file; close the file; and reopen. You end up doing this more than 10 times within and 8 hour time period.

Sure wish other software companies would provide products in competition to Microsoft 365

Hi Ian

I am afraid I can better that, eventually got level 1, 2 hours later nothing solved, Level2 spent 2 hours achieved nothing apart from registration a duplicate account, doubling the memory requirements for my hard drive and creating another One Note account, left me complicated instructions to resolve the issue myself!! Emailed back a strong reply and a Level3 appeared so after 2 hours was left with all the above issues plus the only One Note book that was upto date was on my phone. I had told all of them it was my master copy. Was assured it would be fine to unstall the app and re download. I did exactly as requested only to find it defaulted to my Oneone from March 2024. Was told they would call again last night, they did not but sent an email stating I was not answering, immediately emailed back to say they had not called and then thy called apologising that they were looking into the problem and will contact on Tuesday.

I have wasted 10 hours on the phone, they have left me with a PC hard drive that is now at full capacity, 5 versions of one Note, 2 or 3 microsoft accounts, a phone and PC with notes that do not work that are all 4 months out of date, and a massive gap in my business and personal information.

THEY ARE A TOTAL JOKE, INEPT, INCOMPETENT, VERY POORLY TRAINED ON HOW TO RESOLVE ISSUES, THERE COMPUTER KNOWLEDGE AT EVERY LEVEL WOEFULLY INADEQUATE. I WILL NEVER EVER RECOMMEND THIS SUPPORT TO ANY ONE,

Hello I am Lesli

Can u help me pls