Syncing a shared folder in OneDrive to File Explorer - 2024

It has been said by other responders (BUT not by Microsoft) that shared folders in OneDrive Personal and Family have been disconnected and are now only available in OneDrive Business. It has been suggested this is a money-making opportunity for Microsoft as there is no way to upgrade your personal or family account to a business account so you would have to purchase a whole new account in order to use shared folders. I am hoping this is not the case and that someone from Microsoft will respond to this and tell me why these rumors are running around and they are false OR for that matter confirm them and then we will know what we are dealing with. Either way it is a bit ridiculous we have all been dealing with this since July.

It has been said by other responders (BUT not by Microsoft) that shared folders in OneDrive Personal and Family have been disconnected and are now only available in OneDrive Business. It has been suggested this is a money-making opportunity for Microsoft as there is no way to upgrade your personal or family account to a business account so you would have to purchase a whole new account in order to use shared folders. I am hoping this is not the case and that someone from Microsoft will respond to this and tell me why these rumors are running around and they are false OR for that matter confirm them and then we will know what we are dealing with. Either way it is a bit ridiculous we have all been dealing with this since July.

I have also tried to get some support from Microsoft a few times since early July. You get the same canned response every time. Something along the lines of, they know about the problem, engineers are currently working on it and you won't have to do anything on your side to fix it. If egineers truly are working on it, I find it hard to believe the issue is not resolved yet and there is probably some other reason they are not fixing this...

incredible story, we are talking about a giant like Microsoft.

In July I had contacted support. They told me that it was a known problem and that their developers were working on it.

Today, September 2, it is still KO.

YES PLEASE ANSWER THIS QUESTION!

If this is the resolution, give us a way to upgrade to business - (we shouldn't have to recreate our account). I would gladly upgrade to business to get this function back. I wish someone had said this was the resolution months ago, we all would have been happier.