This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
These issues are specifically for accessing files/folders within File Explorer.
Noted today that for shared folders that were previously added (and readded today) to My Files do not allow access to the contents of the folder but instead they appear as a link to the webpage portal for access to the folder.
Initial access to the web portal version did not seem to work until after logging out and back in again (I think this is referenced in a published workaround).
Further, the same shared folder cannot be accessed via the link in Quick Access. It provides a "location is not found" error instead.
Not sure if there's a fix to this pending?
A Microsoft file hosting and synchronization service.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
The only fix I have discovered is to use a new email address, create a new Microsoft account, and it might work.
From what I can see, it is an account problem. My older Microsoft accounts are OK, accounts created in past few years don't work, but then newer accounts created recently are OK.
Evidently, their is no fix. Been going on for 6 months
OneDrive shared folders shortcuts showing up as internet shortcuts
I have just reinstalled Windows 10 Home on a PC and I am having this issue. What is a fix for this?
Thank you,
Greg
Lucky You................
There are many of us that have been going through this for several months.
Be prepared to be ignored.
This problem has only just occurred for me, but started when I upgraded from Personal to Family 365 a few days ago. I hope it is fixed soon, but it sounds like it's not a priority for Microsoft. I'm now having to install DropBox as well.