OneDrive: In windows 11, file explorer no longer allows you access to shared folders within "my files" or QuickAccess except as a link to the online version of the folder

Anonymous
2024-06-09T18:14:40+00:00

These issues are specifically for accessing files/folders within File Explorer.

Noted today that for shared folders that were previously added (and readded today) to My Files do not allow access to the contents of the folder but instead they appear as a link to the webpage portal for access to the folder.

Initial access to the web portal version did not seem to work until after logging out and back in again (I think this is referenced in a published workaround).

Further, the same shared folder cannot be accessed via the link in Quick Access. It provides a "location is not found" error instead.

Not sure if there's a fix to this pending?

Microsoft 365 and Office | OneDrive | For home | Windows

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  1. Anonymous
    2025-04-17T20:07:13+00:00

    My wife and I also got ours back, but differently. In my case, it just came back on its own. In my wife's case she had the shared folder with only some of the subfolders and files. Turns out, it was a replica. We were able to delete it, then create a shortcut from the actual shared folder.

    My understanding is that Microsoft is making some architectural changes on the back end, and migrating users is what's breaking this. When the migration is complete, it should just come back, but as my wife's experience showed, sometimes it's not seamless.

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  2. Anonymous
    2025-04-17T19:39:34+00:00

    Glad to hear it's working again for you, too, Thomas. And yes, I share your sentiment about how Microsoft managed and communicated this.

    Fingers crossed that full functionality will be restored for all of us eventually.

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  3. Anonymous
    2025-04-17T18:53:10+00:00

    It seems to be fixed for me - finally.

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  4. Anonymous
    2025-04-17T18:40:21+00:00

    So the issue was resolved for me. A few days ago it simply worked. This might be because the person sharing the folder with me hot migrated as well as someone said. Or my wife got migrated faster because I created a ticket with Microsoft. I have no idea. I'm glad it's fixed for me but it sucks that Microsoft with all their telemetry data can't prioritize people who's sharing with one another or simply give notice to the users to try and coordinate this better. I was personally very close to close my Microsoft account and choose another solution.

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  5. Anonymous
    2025-04-04T21:44:22+00:00

    As of this morning (Sat 5/04/2025) my shared OneDrive folders are accessible again in Windows Explorer on my Windows 11 laptop. The folders appear slightly different, with a blue chain link icon in the lower left corner, and moving files from my personal OneDrive to one of the shared folders is considerably slower than it was in the past (takes about 15 to 30 seconds now), but at least it's working again like it used to.

    Files in shared folders that had previously been opened and cached locally are gone, though, and all shared folders are online only again, with files being downloaded as needed when I access them.

    Looks like for me the wait is over, and I'm back to the way it was. Hope it will straighten itself out for all of you as well ... eventually. Why this migration (or whatever it actually was behind the scenes) wasn't communicated to us remains a mystery, though.

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