Onedrive shared folders shorcuts is showing as .url on the onedrive folder

I share a OneDrive folder with a friend for our projects, and we have set it up so that files are downloaded to both of our PCs. This ensures that our audio software can directly link to those files without any issues. However, this problem has completely disrupted our workflow. We can no longer add the shared folder to our PCs because it has been replaced by a URL instead of being locally available.

If this issue persists, we will have no choice but to switch back to Google Drive, as OneDrive is no longer meeting our needs. How is it possible that this problem is taking so long to resolve?

As I already said, I am quite sure that Microsoft isnt the problem here, but the indian support team they have.

They are so bad at answering questions - and even more FORWARDING IMPORTANT ISSUES - that I am suprised that they are not already replaced with AI, which would make their job already 10 times better.

I dont want to hate but I have quite some experience with the microsoft answers community on other accounts.

In my opinion, this is the only thing that really holds them back after all the things in the meantime they did right. The reason is they really dont get the feedback of the customers the way they should be.

Again, this is a topic that one microsoft programmer could fix in a few hours, and it doesnt have to be a very skilled one at that.

I was assured they know about the issue. however I do not think personal accounts are a priority for them. I have had this issue for over 1/2year now

I’ve been experiencing this issue with my family subscription since January 2025, and it’s causing additional inconvenience when trying to share files within the family. After searching online, I came across this thread.

It seems that this issue is affecting a significant number of users.

As a temporary workaround, we had to set up Google Drive for file sharing and sync it with our OneDrive folder. Google Drive works flawlessly, and it's honestly disappointing that such a basic feature isn’t functioning properly in OneDrive in 2025. I understand that AI and other advanced technologies are a top priority for many companies these days, but let’s not forget that a family subscription is a paid service.

I see three possible paths forward:

1. Microsoft Support provides a clear timeline for fixing the issue and meeting user expectations.
2. We migrate entirely to the Google ecosystem, which delivers flawless work for basic functionality.
3. We consult a lawyer about the situation and consider further escalation.

DROPBOX is the solution...after being without data for a month and seeing only a .url link to onedrive, I migrate my data to dropbox which is reliable