A Microsoft file hosting and synchronization service.
As I already said, I am quite sure that Microsoft isnt the problem here, but the indian support team they have.
They are so bad at answering questions - and even more FORWARDING IMPORTANT ISSUES - that I am suprised that they are not already replaced with AI, which would make their job already 10 times better.
I dont want to hate but I have quite some experience with the microsoft answers community on other accounts.
In my opinion, this is the only thing that really holds them back after all the things in the meantime they did right. The reason is they really dont get the feedback of the customers the way they should be.
Again, this is a topic that one microsoft programmer could fix in a few hours, and it doesnt have to be a very skilled one at that.