OneDrive shortcut appears as an internet shortcut instead of a folder

Anonymous
2024-06-24T08:09:48+00:00

A OneDrive folder has been shared with me, but in windows File Explorer, it appears as a link rather than a folder when I add it as a shortcut to OneDrive "My Files". How can I fix this so the shortcut appears as a folder instead of a link?

Your help will be greatly appreciated.

Microsoft 365 and Office | OneDrive | For home | Windows

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  1. Anonymous
    2025-03-02T06:13:33+00:00

    WHEN will this be fixed?

    The post above is June 2024.

    It's now March 2025 - and all my synched files have vanished!

    I have 20,000+ files in my PAID subscription - using 200GB out of 1TB.

    Using a web interface to upload and download is NOT WHAT I HAVE PAID FOR!!

    Now Microsoft have increased the cost of a subscription!

    FIX IT - and I'LL PAY

    OR GIVE ME A REFUND!!

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  2. Anonymous
    2025-03-02T15:04:51+00:00

    Do customers even matter to Microsoft anymore?

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  3. Anonymous
    2025-03-02T15:34:24+00:00

    The answer is in the response to this issue on this site, which does belong to Microsoft. We are being completely ignored.

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  4. Anonymous
    2025-03-04T12:24:47+00:00

    I have wasted hours trying to resolve this myself. unlinking accounts. unsharing and re-sharing. it is incredible that this has been going on for so long.

    Microsoft recently increased all rates too - what for? a worse service...?

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  5. Anonymous
    2025-03-04T12:25:51+00:00

    Microsoft please resolve this issue

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