OneDrive shortcut appears as an internet shortcut instead of a folder

Hi Eric,

I’ve been facing the same issue for the past two weeks—a shared folder that was converted into an internet shortcut. After reading through this discussion, it’s clear that this is a long-standing, widespread problem affecting multiple users.

For me, this is a critical blocker that must be resolved immediately. My workflow depends on offline access, as I frequently work on the move without an internet connection. I rely on updating my documents offline and syncing them once I’m online. However, with the folder converted to a shortcut, I can’t use the “Always keep on this device” feature to store actual files locally—only the link. This prevents me from accessing and modifying my documents offline, creating major disruptions in my work.

This is an urgent matter that requires immediate attention from the Microsoft OneDrive Team. We rely on this feature as part of our subscription to ensure the efficiency of our operations.

Agreed. This is completely unacceptable. This has been sn issue for months now. We have resorted to large thumb/usb drives for now, but this is horrible for collaboration and syncing.

Chris

My Issue seen as fixed. Looks like you just have to write here and wait.

As reported some time ago by Mike this was not waiting for a client side fix but for a backend migration to complete.
I can confirm that my OneDrive apperently went through this migration as my issue is solved.

The new shared folders still have the "link" icon, showing it's a shared folder linked to your onedrive, but they no longer direct to the OneDrive website, confirming that the migration is complete.

I also no longer have the "search" item in the OneDrive settings.

So Kudo's to Mike for posting this and being right.

Hi @AlexOng1 please be aware this is not a software/client-based problem but an account-based problem. It doesn't matter the client you have installed, but it's based on the backing account which has to be migrated over to the new SharePoint backend the OneDrive team has been working on for the past year.

The tell-tale sign is to visit your account here:

https://onedrive.live.com/?v=managestorage

And if you see "Search" on the bottom left nav this means you are on the older version:

I refresh this every day to see if my account has been upgraded.