OneDrive shortcut appears as an internet shortcut instead of a folder

Anonymous
2024-06-24T08:09:48+00:00

A OneDrive folder has been shared with me, but in windows File Explorer, it appears as a link rather than a folder when I add it as a shortcut to OneDrive "My Files". How can I fix this so the shortcut appears as a folder instead of a link?

Your help will be greatly appreciated.

Microsoft 365 and Office | OneDrive | For home | Windows

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  1. Anonymous
    2025-03-27T08:25:17+00:00

    Hi @AlexOng1 please be aware this is not a software/client-based problem but an account-based problem. It doesn't matter the client you have installed, but it's based on the backing account which has to be migrated over to the new SharePoint backend the OneDrive team has been working on for the past year.

    The tell-tale sign is to visit your account here:

    https://onedrive.live.com/?v=managestorage

    And if you see "Search" on the bottom left nav this means you are on the older version:

    I refresh this every day to see if my account has been upgraded.

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  2. Anonymous
    2025-03-27T07:54:00+00:00

    @Mike-E_wins Regard the mentioned upgrade, you able shared the Onedrive desktop app version number you using which worked?

    I'm guessing perhaps can compare and see any different... mine current is Build 25.035.0223.0003 (64-bit)

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  3. Anonymous
    2025-03-27T07:09:02+00:00

    @AlexOng1 I have two accounts where they were upgraded and now work, but a third one is part of a family account with the most data of any of them that still has not been upgraded. Not sure when this will happen and hope it's in the next year. :P

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  4. Anonymous
    2025-03-27T02:46:25+00:00

    Hi

    Anyone still facing this issue? Or found any workaround method?

    As at 27/03/2025, am still facing this issue....
    Seem Microsoft haven't resolve it....

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  5. Anonymous
    2025-03-21T13:39:19+00:00

    It's been nearly a year.

    WHEN will Microsoft FIX THIS?

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