OneDrive shortcut appears as an internet shortcut instead of a folder

Anonymous
2024-06-24T08:09:48+00:00

A OneDrive folder has been shared with me, but in windows File Explorer, it appears as a link rather than a folder when I add it as a shortcut to OneDrive "My Files". How can I fix this so the shortcut appears as a folder instead of a link?

Your help will be greatly appreciated.

Microsoft 365 and Office | OneDrive | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

81 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2025-03-28T01:31:24+00:00

    Hi @AlexOng1 please be aware this is not a software/client-based problem but an account-based problem. It doesn't matter the client you have installed, but it's based on the backing account which has to be migrated over to the new SharePoint backend the OneDrive team has been working on for the past year.

    The tell-tale sign is to visit your account here:

    https://onedrive.live.com/?v=managestorage

    And if you see "Search" on the bottom left nav this means you are on the older version:

    Image

    I refresh this every day to see if my account has been upgraded.

    Thanks Mike, indeed it appeared so per your explain; in compared, issue does happened only on new upgraded version.

    Hopefully there is a workaround version.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments
  2. Anonymous
    2025-03-27T08:25:17+00:00

    Hi @AlexOng1 please be aware this is not a software/client-based problem but an account-based problem. It doesn't matter the client you have installed, but it's based on the backing account which has to be migrated over to the new SharePoint backend the OneDrive team has been working on for the past year.

    The tell-tale sign is to visit your account here:

    https://onedrive.live.com/?v=managestorage

    And if you see "Search" on the bottom left nav this means you are on the older version:

    I refresh this every day to see if my account has been upgraded.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments
  3. Anonymous
    2025-03-04T12:24:47+00:00

    I have wasted hours trying to resolve this myself. unlinking accounts. unsharing and re-sharing. it is incredible that this has been going on for so long.

    Microsoft recently increased all rates too - what for? a worse service...?

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments
  4. Anonymous
    2025-02-27T01:30:31+00:00

    We use mapped drives for those in the same office. Doesn't work for people 3 states away. This is ridiculous that we are trying to solve a Microsoft issue that we are paying for. The sell is, that if you are the most basic uuser you should be able to do file sharing after a YouTube tutorial. When will they chime in and say something.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments
  5. Anonymous
    2025-02-22T11:27:48+00:00

    8 months and still no fix yet MS developers are "working around the clock to fix it."

    Yeah, right. I could write a OneDrive equivalent in that time.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments