OneDrive shortcut appears as an internet shortcut instead of a folder

Anonymous
2024-06-24T08:09:48+00:00

A OneDrive folder has been shared with me, but in windows File Explorer, it appears as a link rather than a folder when I add it as a shortcut to OneDrive "My Files". How can I fix this so the shortcut appears as a folder instead of a link?

Your help will be greatly appreciated.

Microsoft 365 and Office | OneDrive | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2025-06-11T16:34:47+00:00

    FYI - this problem got progressively worse over the last several weeks with 100% of shared links devolving into web links. I opened a ticket with MS and they confirmed the problem, said they were working on it but there was no ETA for fixes and offered me 3 month extension on my subscription.

    Last week all links miraculously switched back to working local Windows11 links.

    Good luck to everyone else still waiting...

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  2. Anonymous
    2025-06-11T14:02:01+00:00

    My one drive got coverted over yesterday finally after more than a year waiting im all good now

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  3. Anonymous
    2025-05-29T16:21:51+00:00

    Happy to see that Microsoft has fixed the issue for SOME people, but disgusted that it has taken so long and that it is still not fixed for me. Months and months of OneDrive literally being useless without the ability to use shared folders properly.

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  4. Anonymous
    2025-05-08T10:41:16+00:00

    Thanks for this info I will check mine also to see what version im on

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  5. Anonymous
    2025-05-08T10:32:06+00:00

    As reported some time ago by Mike this was not waiting for a client side fix but for a backend migration to complete.
    I can confirm that my OneDrive apperently went through this migration as my issue is solved.

    The new shared folders still have the "link" icon, showing it's a shared folder linked to your onedrive, but they no longer direct to the OneDrive website, confirming that the migration is complete.

    I also no longer have the "search" item in the OneDrive settings.

    So Kudo's to Mike for posting this and being right.

    Hi @AlexOng1 please be aware this is not a software/client-based problem but an account-based problem. It doesn't matter the client you have installed, but it's based on the backing account which has to be migrated over to the new SharePoint backend the OneDrive team has been working on for the past year.

    The tell-tale sign is to visit your account here:

    https://onedrive.live.com/?v=managestorage

    And if you see "Search" on the bottom left nav this means you are on the older version:

    Image

    I refresh this every day to see if my account has been upgraded.

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